FAQ - Frequently Asked Questions

If you have a question that isn’t addressed on this page please contact us.

Subscription Questions

What does a Dividend.com Premium subscription include?

A Premium Membership to Dividend.com includes access to many exclusive benefits. For a full list, please click on the ‘Show account features’ link on our Pricing page.

What is the 30 day money-back guarantee?

Our Premium Membership allows for a 30-day money back guarantee. By requesting cancellation within the first 30 days of purchase, you will be eligible for a full refund.

For more information about our refund policy, please view our Terms & Conditions of Use.

Which payment methods are accepted?

We currently accept payment from all major credit card vendors including Mastercard, Visa, American Express and Discover.

I have an expired subscription, how do I resubscribe?

If you have an expired Premium Membership, you can resubscribe by logging into your account and going to the Payment page.

General Questions

Should I buy or sell stock XYZ?

Unfortunately, we are not investment advisors and thus cannot offer personalized investment advice. The materials published on our site are intended for discussion purposes only, and reflect only the opinion(s) of the author(s).

What is the Dividend.com Rating?

Our proprietary Dividend.com Rating system uses five criteria to determine what stocks will provide a high level of total return for investors. Each stock we cover is given a rating (scored out of 5) for overall dividend quality, yield attractiveness, dividend reliability, earnings growth, valuation and price momentum.

You can learn more about the Dividend.com Rating here.

Why don’t you rate certain stocks?

Our rating system covers U.S. listed stocks including:

• Equity REITs
• Mortgage REITs
• Master Limited Partnerships (MLPs)
• Business Development Corporations (BDCs)
• Regular common stock

At this time, our rating system does not cover:

• Preferred shares (in this case we recommend using the common share equivalent)
• Closed-end funds
• Open end funds
• ETFs
• OTC stock (pink sheets)
• Stocks that don’t pay a dividend

When do I need to own a stock by in order to receive its next scheduled dividend?

You must own a stock before its ex-dividend date in order to receive the next dividend. For more information on dividend dates, please visit our dedicated section in the Dividend Stock Library.

Why haven’t you updated the dividend dates for stock XYZ?

We update our dividend data on a daily basis, normally on the same day that new dividend dates/payouts are announced. Please bear in mind that many companies may wait several weeks, or even months, to announce their next dividend date/payout.

In fact, some companies may opt to wait until mere days before the planned ex-dividend date to make their announcement.

How long must I hold a stock after its Ex-Dividend Date to receive the dividend?

Generally speaking, you can sell a stock on its ex-dividend date and still receive the next dividend. Always consult with your broker first, however, as they may have non-standard clearing policies.

For more information on dividend dates, please visit our dedicated section in the Dividend Stock Library.

How can I find a list of dividend dates?

Please consult our Ex-Dividend Date Search Tool to see what stocks will pay dividends in the near future.

You can also enter a stock symbol using the magnifying glass icon in the upper right hand corner of any page (“Company or Symbol”) to view the stock’s profile page, which contains all of its dividend data.

How long has Dividend.com been in operation?

The idea for Dividend.com was conceived in late 2007, and our website went live in mid-2008. Since then, we’ve grown to service hundreds of thousands of investors per month, while several thousand investors have subscribed to our Dividend.com Premium service.