Circuit City Files Bankruptcy, Can Best Buy Capitalize? (BBY, CC, COST, WMT)
November 10th, 2008

Circuit City (CC) announced early Monday that it filed for bankruptcy protection, but plans to stay open for business for the coming holiday season.
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November 10th, 2008 at 11:00 pm
Let’s not lose sight of the fact that Circuit City has been getting hammered for years. Best Buy offers better pricing, selection and service in a physical store and Internet stores offer infinite selection and better prices. This is just another example of a bad company that can’t survive a downturn.
jmanley
November 17th, 2008 at 6:41 pm
Best Buy does NOT have better pricing or service.
A TV at Circuit City may cost $1100; the same TV at Best Buy is over $1400. That’s not “better” pricing.
Circuit City also sells the big name printers for almost half Best Buy’s price at times.
Service? I can get a manager easy at Circuit City, and get price adjustments or discount pricing or anything else very easily. Best Buy it’s an act of Congress.
Circuit City’s online order and in-store pickup is 24 minutes. Best Buy’s is 24 hours.
In my experience, Best Buy has the greater selection, but that’s because they have the larger, warehouse-style buildings. The give-and-take to that is that there is less individual customer assistance available at Best Buy; I stood around for what must have been 14 minutes waiting for someone to assist me in the car audio department. Compared to Circuit City’s 1-2 minutes.
Lastly – and this is important to me in particular – Circuit City does not make you feel like a criminal with some idiot standing by the door checking receipts. Just a detector.
Where Best Buy excels is in, again, the selection that is offered in every area. But that’s all they excel in, period.